Tickets - Terms & Conditions

TERMS AND CONDITIONS

Please note that your ticket purchase is non-transferrable and non-refundable.

Tickets are issued subject to the Rules and Regulations of the Edenbridge & Oxted Agricultural Show (the Show). We regret tickets cannot be exchanged or refunded after purchase. Please check your booking before placing the order and please check your tickets on receipt, as mistakes cannot always be rectified. 

It is the responsibility of the customer to inform the Show of any change of address, contact phone number or email address, both before and after receipt of the goods. Please note that our preferred method of contact for customers ordering online is by email, so care should be taken to provide a current, valid email address. Tickets are valid for one day/visit only (unless otherwise stated). No duplicate can be issued nor any refund made in respect of any lost, forgotten or unused car passes admission tickets or members'/guest badges.

The acceptance of this order is not a guarantee of availability. If we are unable to fulfil your request you will be notified at the earliest possible opportunity and an alternative may be offered. In the event of any errors which are the direct result of actions of the Show management or staff, we are only responsible for the refund of the cost of the ticket. Our agreement does not cover the cost of travel or accommodation.

The Show will not be responsible for any delay in the delivery of tickets due to circumstances beyond its control. It is the responsibility of the ticket holder to contact the Show Office in the event of non-delivery. The Show will not be responsible for data communications failure or malfunction.

Tickets are sold subject to the right to alter or vary the programme including but not limited to changes to the advertised programme without being obliged to refund monies or exchange tickets. 

The Show shall not be liable in respect of any loss or damage whatsoever arising from the abandonment, cancellation or postponement of the Event or any such eventuality. It is the responsibility of the ticket holder to ascertain the date and time of any rearranged event.
If a ticket is re-sold or transferred by anyone other than the Show it will become voidable and the holder may be refused entry to or ejected from the venue.

The Show management reserves the right to refuse admission and may on occasions have to conduct security searches to ensure the safety of the patrons.

Disclaimer of Liability
All tickets, badges, car park labels and hospitality packages are sold subject to the Show reserving the right to refuse admission to the event to any person, or to withdraw permission at any time to remain at the event and shall not be required to give any reason for such action. Save for the death or personal injury caused by the negligence of the organisers or anyone for whom they are responsible, neither the Show nor any agent, employee or representative of these bodies accepts any liability for any accident, loss, damage, injury or illness to horses, owners, riders, grooms, spectators, land or any other person or property whatsoever, whether caused by their negligence, breach of contract or in any other way whatsoever.

Visitors are advised that due to the uneven nature of the terrain of this event it may be at times difficult for spectators to move around freely. All spectators enter at their own risk and are advised to wear suitable footwear.

The Show cannot take responsibility for travel difficulties such as strikes or inclement weather, or any other circumstances beyond our control.

The Show and its appointed agents aim to follow best practice for Data Protection. As part of our service to you, the details of your transaction will be retained to provide a record of your transaction, and to facilitate the correct handling of this and future bookings.

Your contact information may be used to provide further information about this event and other associated events from this organiser. However, you have the opportunity to unsubscribe from any such communications. If you do not wish to receive further information please email the Show at info@edenbridge-show.co.uk  Please refer to the Show’s Privacy Notice for further information about how we manage your data.

To ensure the Show can comply with its responsibilities in 2021 for NHS Test & Trace, the Show, through its appointed ticketing agent, will retain name, email and telephone contact data from every lead booker in a ticket purchase. This data will be held securely for the required length of time (currently 21 days from the event) and will be provided to NHS Test & Trace on request.